FREQUENTLY ASKED QUESTIONS
Do I need to make a reservation?
While we always accept walk-ins we HIGHLY recommend making a reservations – especially on the weekends. Attraction times tend to fill up fast so making a reservation guarantees you a spot without the wait.
Can I make changes to the date and time of my reservation?
The short answer is “No.” By making a reservation you are “reserving” that time and attraction – preventing us from selling it to someone else. As a result, we do not provide refunds or rescheduling.
However, if you wish to add additional people to your reservation (Uncle Bob wants in on the Escape Room fun) please call to see if we can accommodate that specific request.
What's the deal with the waiver?
We are required by law to have everyone participating in an activity complete a waiver. Anyone over the age of 18yrs is required to complete their own waiver. Anyone under the age of 18yrs needs to have their information added to the waiver of a parent / guardian. If you are bringing children that are not yours – their parents can fill out a waiver ahead of time by visiting our website.
Do you offer group packages or discounts?
Group pricing is for groups of 15 people or more – if your group is less than 15, please book using the “Click to Reserve Your Time” button located on the home page. If your group is 15 people or more fill out the form on our “Group Events” page and you’ll be contacted regarding our group rates.
What's the minimum / maximum number of people?
The answer depends on the attraction you are interested in.
Our Escape Rooms have no minimum ( groups of 2 are great!) and can accommodate up to 14 people each (although we recommend a maximum group size of about 8).
Our Virtual Reality Lounge is for groups of 6 people or less.
Our Laser Tag arena can accommodate up to 20 players at a time! This is also true for our Bazooka Ball attraction played inside our arena.